Legal Policy: Privacy Policy & SMS Terms & Conditions

Last Updated: 08/01/2025

This Legal Policy outlines how MCR Consultants also known as MCR Tax Pros (“we,” “our,” or “us”) collects, uses, protects, and manages your information, including how we communicate with you through SMS/text messaging. By using our website, services, or opting in to SMS updates, you agree to these terms.

1. Privacy Policy

1.1 Information We Collect

Personal Information

We may collect:

Name
Email address
Phone number
Mailing address
Payment information (processed via secure third parties)

Non-Personal Information

We may collect:

IP address
Browser and device details
Pages visited
Cookies and usage data

1.2 How We Use Your Information

We use information to:

Provide, operate, and improve our services
Respond to questions and customer support needs
Process payments
Send appointment reminders and service confirmations
Deliver promotional content, including email and SMS marketing (with your consent)
Comply with legal requirements

1.3 How We Share Your Information

We may share your information with:

Trusted third-party vendors (payment processors, SMS/email platforms, scheduling tools, etc.)
Authorized team members assisting with service delivery
Legal or regulatory authorities if required by law

We do not sell or rent your personal information or phone number.

1.4 Cookies & Tracking Technology

We use cookies and analytics tools to:

Personalize and enhance your browsing experience
Monitor usage patterns
Improve website functionality

You can control cookies through your browser settings.

1.5 Data Security

We use reasonable security precautions to protect your information.
However, no online transmission or storage system is completely secure.

1.6 Your Rights

Depending on your location, you may have rights to:

Access your information
Update/correct your information
Request deletion of your information
Opt out of marketing communications

To submit a request, contact us using the details below.

1.7 Third-Party Links

Our website may contain external links.
We are not responsible for the content or privacy practices of those sites.

1.8 Children’s Privacy

Our services are not intended for individuals under 13, and we do not knowingly collect data from minors.

2. SMS/Text Messaging Terms & Conditions

These Terms describe how we use SMS/text messaging to communicate with you.

2.1 SMS Program Description

By opting in, you agree to receive text messages from MCR Consultants also known as MCR Tax Pros, including:

Appointment reminders
Service updates
Account notifications
Promotional offers
Tax-season alerts
Customer service follow-ups

Messages may be sent using automated technology.

2.2 Consent

By opting in, you confirm that:

You own or are authorized to use the mobile number provided
You understand that consent is not required to purchase services
You agree to these Terms and our Privacy Policy

2.3 Message Frequency

Message frequency may vary.
Typical messaging includes:

Appointment & service updates: as needed
Promotional offers: up to 4 times per month

We reserve the right to adjust messaging frequency.

2.4 Opt-Out Instructions

You may opt out at any time by texting:
STOP

A final confirmation message will be sent, and you will no longer receive SMS messages unless you opt in again.

For help, text HELP or contact us using the information below.

2.5 Charges & Fees

Message and data rates may apply depending on your mobile carrier plan.
You are responsible for any charges from your carrier.

2.6 Data Use & Privacy

Your phone number and SMS usage data will be handled consistent with our Privacy Policy.
We never:

Sell your phone number
Share your phone number for external marketing
Violate state or federal SMS compliance laws

We only share your number with service providers that help us send SMS communication.

2.7 Carrier Liability

Mobile carriers are not responsible for delayed, failed, or undelivered messages.

2.8 Eligibility

SMS participation requires:

At least 18 years of age
A valid U.S. mobile number
Residency within the United States

2.9 Service Availability

SMS message delivery may be impacted by:

Carrier issues
Poor signal or connectivity
Device limitations
Network outages

We are not responsible for delays or disruptions outside our control.

2.10 Updates to These Terms

We may modify these Terms at any time.
Updates will be posted with a revised “Last Updated” date.
Continued participation in SMS means you accept any changes.

3. Contact Information

If you have questions about this Legal Policy, our Privacy Policy, or our SMS Terms, contact us at:

MCR Consultants also known as MCR Tax Pros
Owner: Jasmyne D.
Email: contact@mcrtaxpros.com
Phone: 256-701-4438
Office Address:
3113 Ivy Ave SW, Suite S
Huntsville, AL 35806
(Serving all 50 states)